Managed IT Services: Your Business's Digital Lifeline
Tired of IT headaches? Managed IT Services might be for you.
As we become more dependent on technology, having your systems operating at peak capacity is more important than ever — and can be a full-time job. Let us do the work and worrying for you.
Managed Information Technology (IT) is the expert delivery of comprehensive IT Services & Support at a predictable monthly rate. It is a way in which small-mid sized businesses can leverage 3rd party resources to handle all of the IT tasks of their business.
By hiring a managed service provider (MSP), small business leaders are able to have the resourcing needed to handle their IT needs.
Other benefits can include:
- Saving money by not having an internal team
- Increasing predictability with a standard flat-rate for services
- Elevating efficiency as you can be proactive instead of reactive
- Gaining the ability to be agile and scale resources as needed
Lightway Solutions Managed IT Offerings Overview
Our comprehensive managed IT services are designed to keep your small business running smoothly and securely. We offer multiple types of support that are customizable.
*We’re accessible by phone with contractual and best-in-class SLA response times that are affordable for a small business budget.
Help Desk Support
Our dedicated help desk team is here to assist you with a wide range of IT issues, including:
- Incident Management: Promptly address and resolve incoming IT issues.
- Troubleshooting: Diagnose and fix technical problems.
- Password Reset and Account Management: Securely manage user access.
- Software and Hardware Support: Provide expert assistance for your software and hardware.
- Network Support: Troubleshoot network connectivity issues.
- User Training and Education: Empower your team with the knowledge they need.
- Remote Support: Access your devices remotely for quick solutions.
Hosted Services
Our hosted services provide reliable and scalable solutions for your business:
- Domain Management: Register, renew, and manage your domain names.
- Server Management: Maintain and optimize your servers, whether on-premise or cloud-based.
- Database Management: Securely manage and back up your databases.
- File Storage: Store and manage your files efficiently.
Additional Services
- General IT Support: Receive expert assistance for all your IT needs.
- Hardware Support: Maintain and repair your hardware devices.
- Software Support: Install, configure, and troubleshoot your software.
- WiFi and Internet Support: Ensure reliable network connectivity.
- Monitoring and Security: Protect your systems from cyber threats.
- Firewall Management: Secure your network with robust firewall protection.
Add Lightway Solutions to Your Partner List
- Expert Support: Our experienced IT professionals are dedicated to providing top-notch service.
- Proactive Maintenance: We proactively monitor your systems to prevent issues before they occur.
- 24/7 Support: We’re available to assist you around the clock.
- Scalable Solutions: Our services can grow with your business.
- Cost-Effective: Our managed IT services offer excellent value for money.
Let Lightway Solutions be your trusted IT partner. Contact us today to learn more about how our managed IT services can benefit your small business.
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